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Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at Twilio Join the team as Twilio’s next Sr. Director, Marketing Strategy, & Analytics. About the job This position is needed to lead and elevate Twilio’s global marketing strategy, turning data into actionable insight that drives growth and customer engagement. We’re looking for a strategic thinker and data storyteller to shape marketing decisions, inspire teams, and deliver real-world results. You’ll build and lead a team that transforms millions of data points into clear direction for campaigns, and drives revenue growth and retention. Responsibilities In this role, you’ll: Create a forward looking point of view on the future of marketing and how we’ll drive success.  Define and drive global marketing strategies through actionable data and deep customer insight. Build, mentor, and scale the marketing strategy, and data analytics team, fostering a culture of experimentation and measurable impact. Lead quarterly/annual planning, and target setting to guide execution across all marketing functions. Lead key marketing operational cadences to ensure business actionability needs are being met. Partner across Marketing, Finance, and the GTM org to align go-to-market and growth strategies. Own and Drive Marketing spend efficiencies, ROI analysis, optimization initiatives, and development of executive-ready dashboards. Monitor emerging trends and market signals, and act as a scout for net-new growth vectors, whitespace opportunities, and competitive threats. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor’s degree in Marketing, Business, Analytics, or a related field. 10+ years in marketing strategy, data analytics, or related functions, with 5+ years of people leadership. Expertise with analytics and BI tools (e.g., Tableau, Salesforce). Strong communication, leadership, and cross-functional collaboration skills. Exceptional cross-functional communication and storytelling skills. Comfortable operating in ambiguity and fast-paced environments.   Desired: Advanced degree (MBA or similar) strongly preferred. Experience in SaaS, tech, or high-growth environments preferred. Certification in marketing analytics or data science is a plus. Passion for innovation, storytelling, and customer-centric thinking. Location This role will be remote, but needs to be based in the US. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840 - $284,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200 - $301,500. Based in the San Francisco Bay area, California: $268,000 - $335,000. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until November 16th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .  See yourself at Twilio Join the team as Twilio’s next Staff Machine Learning Engineer on Twilio’s AI/ML Platform team.   About the job We are actively recruiting for this role to fill an existing vacancy. This position is needed to build the foundational AI/ML capabilities and common platform tooling that power intelligent engagement experiences across Twilio. You will influence the design and evolution of our company-wide ML/AI Ops foundation, ensuring every AI capability incorporates rigorous offline and online evals to maintain exceptionally high quality.   You will drive improvements to managing LLM workloads across the company, while ensuring easy and compliant access to data for AI/ML exploration and product development. This role requires a builder mindset to bridge theoretical research, production-grade experimentation, and scalable, enterprise-quality software.   Responsibilities In this role, you’ll: Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration. Identify opportunities to leverage small language via fine-tuning/distillation. Build ML systems that hold up at Twilio scale.  Set standards and tooling for building evals across a range of AI/ML capabilities. Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment. Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation.   Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   *Required: 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design. Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action. Proficiency in Python programming language. Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores. Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs.  Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale. Strong communication skills and highly effective collaborator who works well with teammates. Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.).   Desired: Prior experience building evals for autonomous agents and large language models.  Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency. Prior experience working in a globally distributed team. Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research.   Location This role will be remote and based in Ontario, British Columbia or Alberta, Canada.    Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.   What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.   The estimated pay ranges for this role are as follows: $160,320 - $200,400 Target Bonus Percentage 12.5%   The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.   Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are  About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The UI Platform team, known as Sail, builds the foundations behind Stripe’s Dashboard and many other user interfaces. Sail Services owns the systems that evaluate feature flags and experiments, ingest frontend analytics, and improve Dashboard load times for Stripe’s largest merchants. We build backend-for-frontend capabilities that connect Stripe’s backend systems to its UI platform. This gives product teams a consistent way to build and operate user experiences without recreating the same infrastructure. What you’ll do As a Backend Engineer on the Sail Services team, you’ll help build and evolve the systems that power Stripe’s user interfaces. You’ll independently drive software projects from problem definition through production, working closely with other UI Platform engineers, product teams, and infrastructure partners. Your work will range from APIs and GraphQL integrations to edge systems, architectural migrations, and the tooling needed to operate them safely at scale. Responsibilities Take end-to-end ownership of software projects, aligning on priorities and then independently scoping problems and carrying solutions through design, implementation, testing, rollout, and operation Design, build, and operate reliable, scalable APIs and backend systems that support Stripe’s Dashboard, mobile applications, and other user interfaces Help modernize Stripe’s UI architecture through incremental migrations, automated validation, shadow traffic, and carefully controlled production rollouts Improve the reliability, observability, performance, and operability of services on critical user paths Partner with frontend, backend, and infrastructure engineers to understand their needs and turn recurring problems into reusable platform capabilities Use AI-assisted and agentic development workflows to improve implementation, testing, validation, and delivery Contribute thoughtful code reviews, technical discussions, documentation, and runbooks that improve the quality of the team’s work Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Fluency in using AI-assisted and agentic development tools as part of day-to-day software engineering, including critically reviewing, validating, and improving generated code 2+ years of professional software engineering experience, or equivalent practical experience, building, shipping, and operating production systems Strong knowledge of backend technologies and infrastructure, including the fundamentals of APIs, data storage, distributed systems, and production operations Ability to independently scope and deliver open-ended software projects, making practical technical and product tradeoffs with limited oversight Strong problem-solving and debugging skills, with attention to testing, maintainability, reliability, and user impact Strong written and verbal communication skills and the ability to collaborate effectively with frontend engineers, product engineers, and infrastructure partners Preferred qualifications Experience building backend-for-frontend systems, UI platform services, developer platforms, or shared infrastructure Experience designing or integrating APIs, including GraphQL APIs Experience with high-throughput event ingestion, feature flag or experimentation systems, or other latency-sensitive platform services Familiarity with caching, asynchronous systems, configuration systems, or data-consistency tradeoffs Experience executing large migrations using automated validation, shadow traffic, feature flags, or staged rollouts Experience using data, developer feedback, or operational signals to improve a platform or developer-facing product

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Corporate Security Systems and Infrastructure (CSI) team safeguards Stripe’s people, offices, and operations by designing, delivering, and maintaining secure infrastructure across our global workplace portfolio. We take an intelligence-led, risk-based approach and partner closely with Workplace, IT, Security Operations, Legal, and external vendors to build reliable, scalable physical security systems and transition them to our Global Security Operations Center (GSOC) for ongoing monitoring and support. What you’ll do As a Corporate Security Infrastructure Project Manager, you will lead the security infrastructure workstream for new offices, expansions, relocations, and major workplace upgrades, with an initial focus on Europe, the Middle East, and Africa (EMEA) and support for global projects as needed. You will manage projects from early site assessment and design through installation, testing, commissioning, and operational handover. You will be accountable for scope, schedule, budget, risk, quality, and stakeholder alignment across a portfolio of concurrent projects. In addition to delivering individual projects, you will strengthen the CSI program by improving standards, documentation, vendor performance, reporting, and repeatable project management processes. You will work through ambiguity, surface decisions early, and communicate clearly with technical teams, business partners, vendors, and senior leaders. Responsibilities Lead end-to-end delivery of security infrastructure for office construction and expansion projects, from site assessment and requirements definition through design, procurement, installation, testing, commissioning, and closeout. Lead requests for proposals (RFPs) for security installations, including defining scope and requirements, coordinating bidders, reviewing submissions, evaluating proposals with relevant stakeholders, and supporting vendor selection recommendations. Own project scope, schedule, budget, risks, dependencies, decisions, and change control; provide clear, outcome-focused reporting to stakeholders and leadership. Coordinate security designs and technical requirements with Workplace, IT, Security Operations, Legal, architects, general contractors, landlords, and other project partners. Review design drawings, specifications, bills of materials, and implementation plans to ensure alignment with CSI standards and local requirements. Manage security integrators, consultants, and contractors, including statements of work, delivery milestones, quality expectations, service levels, and performance reviews. Oversee system installation, acceptance testing, commissioning, punch-list resolution, documentation, and first-day-of-business readiness. Ensure completed projects are smoothly handed over to the GSOC and support teams, with accurate system records, operating procedures, training, and ownership established. Maintain and improve global construction standards, technical specifications, project templates, runbooks, and closeout documentation. Develop and track project health metrics, vendor KPIs, budget forecasts, and lessons learned; use insights to improve delivery quality, predictability, and cost efficiency. Support new market and site evaluations by identifying security risks, infrastructure constraints, integration needs, and mitigation options. Support the security repair and maintenance program, with a focus on the EMEA region, collaborating with regional teams to triage, track, and resolve security system and hardware issues. Partner with CSI engineers and program leadership to prioritize work, resolve cross-project dependencies, and scale consistent processes across the portfolio. Travel up to 25%, including international travel, to support site assessments, project milestones, commissioning, and handover. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of project management experience delivering complex physical security, workplace technology, low-voltage, construction, or similarly technical infrastructure projects. Demonstrated experience managing multiple concurrent projects across the full lifecycle, with ownership of scope, schedule, budget, risk, quality, and stakeholder communication. Experience coordinating cross-functional delivery among technical teams, business partners, design and construction teams, vendors, and senior leaders. Strong vendor and contractor management skills, including defining requirements, managing contracts or statements of work, tracking delivery, and addressing performance issues. Excellent written and verbal communication, with the ability to translate technical details into clear decisions, risks, tradeoffs, and next steps for different audiences. Strong judgment and structured problem-solving skills; able to operate independently, navigate ambiguity, anticipate issues, and drive timely decisions. Meticulous attention to detail and a demonstrated commitment to accurate documentation, standards, and operational handoffs. Experience establishing project management processes, tracking performance metrics, and applying lessons learned to improve future delivery. Working knowledge of physical security systems such as access control, video management, intrusion detection, intercoms, low-voltage infrastructure, and door hardware. Ability to travel internationally up to 25%. Preferred qualifications Experience delivering security infrastructure for offices in multiple countries or regions, particularly in EMEA. Experience with Genetec Security Center, including Synergis, Omnicast, Security Center SaaS, or Stratocast; active Genetec certification is a plus. Familiarity with system integrations, networking fundamentals, APIs, webhooks, or cloud-managed security technologies. Experience managing budgets, forecasts, vendor KPIs, SLAs, and portfolio-level reporting. Experience using project management and workflow tools such as Jira and Smartsheet. Experience reviewing and marking up construction and security design documentation using Bluebeam Revu or a similar PDF design-review tool, along with knowledge of commissioning practices and relevant local codes or regulatory requirements. A bachelor’s degree in project management, construction management, security management, information technology, engineering, or a related field; or a relevant professional certification such as PMP, PRINCE2, ASIS PSP/CPP, or SIA CSPM. Ability to select and use appropriate AI tools to improve work, while critically evaluating and refining outputs for accuracy and quality.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity: Make a difference. Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Commercial Solutions Engineering team are our in-house, customer-facing product experts.  The Commercial SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Commercial SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams. What You’ll Be Doing: Join as an early member of a high growth team working together to solve technical and customer problems the right way Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility Deliver product and technical presentations to potential and existing customers Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape Drive product conversations based on need and problems learned during customer interactions Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material What Makes You a Great Fit: Ideally located on the Central Region of the US  5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running. We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership We are a remote-first company so you would need to learn to work and collaborate with an international team You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!   You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!  Compensation & Rewards: In the United States the OTE (On-Target Earnings) compensation range for this role is $182,000 - $226,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.  Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the roleAs part of our growing Data Science and Analytics team, you will play an instrumental role in our company's mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world. You'll be the senior data science leader for Model Experience and a strategic thought partner to product, engineering, and research leaders. Working where frontier AI research reaches the public, you'll help shape model roadmap and launch decisions, bringing a point of view on how users experience our models and what good looks like beyond benchmark scores. As a tech lead manager, you'll also hire and manage a team of data scientists, setting their agenda, personally leading the highest-stakes analyses, and raising the bar for how data shapes model and product decisions. Responsibilities: Act as a strategic thought partner to product, engineering, and research leaders, helping shape model roadmap priorities, launch decisions, and the major bets the team makes Set the data science agenda for Model Experience, deciding where the team can have the most impact on model development and launch decisions and what it should deprioritize Hire, manage, and develop a team of data scientists, coaching them to move from answering questions to shaping decisions Frame the most important and ambiguous questions about model quality and user experience, size the opportunities, and make clear recommendations, including when they challenge the current direction Define how Model Experience measures success, establishing the core metrics and measurement frameworks across external products and internal testing that align teams and leadership on what matters Set the standard for experimentation and causal inference across Model Experience, including where launches lack a clean A/B test, and personally lead the highest-stakes analyses Turn complex analyses of model and user behavior into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners Establish foundational data practices and shape the analytics infrastructure Model Experience needs to support rapid iteration and decision-making as our models and products evolve You may be a good fit if you: Have extensive experience in data science, including leading analytics for a product or research area at significant scale Have 3+ years managing data science teams, including setting team direction, hiring, and developing senior data scientists Have been a trusted partner to senior product, research, and business leaders, with clear examples of changing a roadmap or high-stakes decision Bring strong product sense and business judgment, including the ability to frame the right question and take a position with incomplete information Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others' technical work Communicate clearly in writing and in presentations, including to executive audiences Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress Care about the company's mission of building helpful, honest, and harmless AI Strong candidates may also have: Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem Experience as a tech lead manager or player-coach, balancing hands-on technical work with people management Experience building or scaling a data science team in a fast-growing organization Experience working closely with Product or Research teams, especially on LLM or AI products Comfort working with unstructured data The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:$380,000—$460,000 USDLogistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role Every change to Anthropic's software has to reach production somehow: new code, runtime configuration, feature flags, infrastructure changes. Our team builds the systems those changes travel through. Our mission is to give every team at Anthropic a fast, safe, and predictable path from change to production. We sit within Anthropic's Infrastructure organization and own pipelines, staged rollouts, health-gated promotion, and rollback, along with runtime configuration, feature flags, and the systems that deliver code and artifacts to machines across a very large fleet. You'll own a meaningful part of this end to end, from design through operating it in production. If you want your work to shape how fast and how safely Anthropic ships, this could be a great fit. Key responsibilities Set technical direction for major parts of the deployment platform and own them end to end: design, implementation, and operations Build rollout safety into the platform, including progressive delivery, health-gated promotion, automatic pause and rollback, and deploy controls that teams manage themselves Design APIs and abstractions that work equally well for engineers and for AI agents Extend the platform to new workload types and runtimes, from Kubernetes to serverless and edge platforms Build and operate runtime configuration and feature flag systems with validation, gradual rollout, and fast rollback Build infrastructure-as-code workflows that many teams rely on for safe, routine changes Scale artifact distribution so code and configuration reach machines quickly and efficiently Partner with Security so that the path to production is secure by default, with verifiable builds, least-privilege access, and auditable changes Work directly with teams across Anthropic to understand their deployment needs and bring their workloads onto the platform Take part in on-call and incident response, and turn what you learn into guardrails that prevent the same problem from recurring Minimum qualifications Proficiency in at least one backend or systems programming language, such as Rust, Go, C++, or Java Experience leading the design, building, and operation of distributed systems or infrastructure in production, including technical direction across teams Experience with cloud infrastructure and containerized workloads, such as Kubernetes on AWS or GCP Strong written and verbal communication skills Preferred qualifications Experience building deployment, release, or change management systems at large scale Experience with production on-call and incident response Experience with Rust in production Experience with progressive delivery and GitOps tooling, such as Argo CD or Argo Rollouts Deep knowledge of Kubernetes, including controllers and operators Experience with Terraform or other infrastructure-as-code systems at scale, including state management and locking Experience building feature flag, experimentation, or dynamic configuration systems Experience with artifact or package distribution, such as OCI registries, Nix, or content-addressed storage Experience with software supply chain security, such as signed build provenance Experience building high-throughput workflow engines or control planes backed by relational databases Experience building internal developer platforms and leading adoption across many teams Experience using AI agents in your own engineering work, or building systems that agents operate Representative projects Build operator controls for progressive rollouts, including pause and resume that preserve rollout state Design a deployment engine built on fine-grained targets and their dependencies, so each change rolls out exactly where it needs to Build cluster-health-aware rollouts that steer around unhealthy clusters Add a new workload type to the platform, including its rollout, verification, and rollback behavior Design a deployment control plane that handles sharp bursts of agent-driven traffic Design a distribution system that delivers configuration and artifacts to every machine in the fleet as demand grows The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:$405,000—$485,000 USDLogistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role A connected Claude is the difference between a general-purpose chatbot and a real coworker. We're building the connected enterprise on three fronts: zero-touch activation, a thriving connector ecosystem, and an enterprise control plane that lets organizations adopt with confidence. We own the path from discovering a connector to using it every day: default and suggested connectors, one-click setup, connector requests, and the identity and admin pieces that remove setup friction for a whole organization at once. You'll be a technical leader who owns activation end to end, from the moment someone sees a connector to their first successful use of it. You'll also help to shape the foundations that help the connector ecosystem grow, and the governance controls that make it safe at enterprise scale. You'll partner closely with product, design and data science, and carry real ownership over what we ship next. What you'll do Own connector activation end to end: measure the funnel from discovery to first use to habit, find the biggest drop-offs, and fix them Build and run experiments on default connectors, in-product suggestions, connector requests and onboarding flows Make setup close to zero-touch, building on open standards like Cross App Access (XAA) and the MCP authorization spec so one approval can turn a connector on for everyone Improve the connectors people reach for most, like Microsoft 365 and Google Workspace, so the first experience works and keeps working Lay platform foundations for the connector ecosystem: reusable building blocks that make every new connector easier to launch, discover and activate Build out the enterprise control plane: admin controls and governance (domain restrictions, labels, permissions) that help security teams say yes faster instead of blocking rollout Partner with product, design, data science and sales to turn usage data and customer feedback into priorities Set technical direction and standards for the team, mentor other engineers, and lead with influence rather than authority Minimum Qualifications Have shipped growth or activation work: onboarding flows, funnels, experimentation, and measuring what actually moves usage Are comfortable with authorization and identity (OAuth 2.0, OIDC, SSO), enough to make setup flows simple without cutting corners Have built on large platform APIs (Microsoft Graph, Google Workspace or similar) and can debug failures on both sides of the boundary Have built platform or ecosystem surfaces that other teams or developers rely on, and care about durable, well-designed APIs Understand what enterprise admins and security teams need from policy, permissions and governance at scale Use data and user research to decide what to build, and can explain the tradeoffs to product and design partners Drive cross-team and cross-company alignment to ship, with influence over authority Preferred Qualifications Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level Contributed to or implemented emerging auth standards (IETF OAuth drafts, MCP authorization) Experience with data governance or information protection (sensitivity labels, DLP) Built admin consoles or policy engines for multi-tenant SaaS Run growth experiments on activation funnels Built AI products or agent tool integrations (MCP) Helped grow a developer or partner ecosystem around a platform The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:$405,000—$485,000 USDLogistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.Available Locations Seattle, WA , Los Angeles, CA or Austin, TX About the Role We are looking for a Director of Sales to manage a team of Commercial Account Executives for the West region. This leadership role within the Enterprise team focuses on both the acquisition of new accounts and the expansion of existing customer accounts. The ideal candidate will possess a strong sales management background and a technical foundation, enabling them to drive engagement with both technical professionals and executive buyers. As a Sales Director, you will have the opportunity to position and differentiate the Enterprise platform experience for Cloudflare while reinforcing strong pipeline and automated forecast management practices across Security, Network, Development, and Infrastructure teams. Responsibilities Accurately forecast commits by month and quarter, leveraging automated internal data layers and predictive metrics to consistently deliver attainment to quarterly and annual sales targets. Oversee, coach, and motivate a team of 8 Account Executives, measuring success against overall quota attainment, new logo acquisition, and expansion tactics. Develop and uplevel team selling abilities through consistent focus on enablement, solution selling, and interpreting automated, data-led customer insights. Assist in the continued codification and execution of product-focused playbooks to connect platform data to Cloudflare solutions that solve critical business challenges. Collaborate with Sales Enablement, Product, and Product Marketing to optimize sales training and accelerate execution around newly launched features and products. Maintain a robust funnel of new hire candidates by continuously interviewing and building a strong network of potential talent. Hold regular 1x1s with team members, maintaining open and transparent communication while monitoring the proficiency and adoption of sales enablement tooling and resources. Desirable Skills, Knowledge, and Experience 5+ years of Sales Management experience leading high-performing sales teams at a high-growth SaaS company. Proven record of high performance in consistently meeting and exceeding team plan through strategic acquisition and expansion tactics. Experience developing relationships with highly technical customers and selling through modern, data-driven Product-Led Growth (PLG) models. Coaching-level knowledge of Gap Selling, Sandler, Challenger, or other structured sales methodologies. Strong talent for multi-threading across business units to identify, engage, and close new divisional buyers, as well as driving consensus among internal and external stakeholders. Excellent written communication, presentation, and pipeline management skills. Bonus Points Experience leading sales teams specifically within Cloud Security or Hyperscaler ecosystems. Experience navigating complex accounts undergoing Mergers & Acquisitions (M&A) to expand the partner ecosystem. Compensation Compensation will be adjusted based on location and level. For Washington and California (excluding Bay Area) based hires: Estimated annual salary of $328,000 - $451,000 This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.Available Locations: Austin About The Department Cloudflare’s Infrastructure group is responsible for building our global network. Our Hardware Engineering team helps research, develop, test, and deploy new equipment enabling 20% of the world’s internet traffic to be served smoothly. Deployed across 330 cities in 120+ countries, the hardware we select helps improve the security, reliability, and performance of the Internet. About The Role We need to make thoughtful infrastructure choices affecting a significant portion of the Internet. Hardware we work with includes servers and components, as well as PDUs and network hardware. As a Hardware Systems Engineer, you will work with colleagues on the Engineering teams, Product and Performance teams, and Hardware Sourcing teams to design, qualify and maintain Cloudflare’s worldwide fleet of servers What You'll Do Support and assist in the end to end server product qualification from concept to deployment, ensuring hardware designs (electrical, thermal and mechanical) are optimized for seamless, large-scale implementation by the Infrastructure Operations team. Support and assist gathering product requirements for next generation of servers, and work with silicon vendors to assess performance and select the components (CPU, memory, disk, NIC, GPUs etc)  Collaborate closely with strategy, sourcing, and capacity planning teams to steer server infrastructure initiatives in alignment with Cloudflare’s business goals Collaborate with the Site Reliability Engineering team to onboard and integrate the next generation of servers into provisioning tools and fleet management tools. Collaborate with performance team and software teams to optimize software performance on the hardware Collaborate with cross-functional teams to deploy firmware updates, triage hardware problem reports, resolve hardware issues, maintain automation tools.  Communicate your results and updates through blog posts and internal talks Examples Of Desirable Skills, Knowledge And Experience Bachelor’s degree in Computer Engineering, Electrical Engineering, or Computer Science Foundational knowledge or internship/academic experience with compute design engineering, validation, performance benchmarking, debugging, and deployment used in the data center Curiosity and desire to learn about the Cloudflare hardware and products used by 20% of all web sites Desire to learn how a diverse server fleet is managed at scale with tools such as traffic management, capacity planning and failover mechanisms Desire to learn the tools Cloudflare uses to maintain and monitor our hardware Harness AI tools and automation to fundamentally accelerate the qualification lifecycle, driving exponential efficiency gains and quality standards. Possess the organizational skills and interest to manage cross-functional technical projects, ensuring architectural designs seamlessly align with delivery schedules. Thrive as a deeply self-motivated engineer in ambiguous environments, demonstrating a strong bias for action and the ability to drive initiatives forward without close supervision. Bonus Points Master’s degree in Computer Engineering, Electrical Engineering, or Computer Science Knowledge and experience with server hardware including motherboard designs, chassis designs, thermal designs, as well as CPU, memory & storage technology Knowledge of bash, python and basic Linux task automation Knowledge of Redfish, IPMI and server remote management protocols, and experience with firmware updates Knowledge or experience of performance optimization based on hardware / software codesign Knowledge and experience of debugging server hardware faults and the ability to engage with our sourcing team and vendors to improve quality Experience of working with external vendors on server hardware qualification. Experience of observability and monitoring tools such as Prometheus and Grafana, as well as the ability to observe trends over time Experience with software development tools and processes such as Git, TeamCity and Jira Experience in a hyperscale cloud infrastructure role also valuable Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave    What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.