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Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.The Opportunity: At Grafana Labs, we’re redefining what post-sales technical partnership looks like—and it starts with the Observability Architect. This is a role for deeply technical experts who are ready to step into strategic leadership with our most important customers. If you thrive at the intersection of systems thinking, architecture design, and customer impact—this is your stage. As an Observability Architect, you will be the technical owner of long-term customer success. You’ll architect and guide the implementation of complex observability solutions across a wide range of modern infrastructure and application environments. You’ll build strategic relationships with engineers, SREs, and architects—ensuring Grafana’s technology is not just deployed, but deeply embedded into mission-critical systems. Working hand-in-hand with our Engagement Managers, you’ll lead technical discovery, design, onboarding, and enablement—all with a focus on delivering tangible outcomes. You’ll spot patterns, solve hard problems, and guide customers through their observability maturity curve with authority and clarity. You’ll also represent the technical voice of our customers internally—shaping product feedback and roadmap priorities by working closely with Engineering and Product Management. This is a hands-on, high-impact role for those who want to go deep, stay technical, and directly influence customer success at scale. Join us and become part of the most respected observability team in the industry. What You'll Be Doing: Serve as the primary technical point of contact for a portfolio of Grafana customers. Design the observability maturity journey of customers and assist them on that path.  Provide expert-level troubleshooting and guidance to drive adoption. Conduct regular technical reviews and health checks to ensure client success. Assist in RCA to understand issues that affect customer satisfaction, retention, and overall product experience. Advise clients on best practices and strategies for leveraging our technology to achieve their business goals Collaborate with clients to develop and execute technical roadmaps. Identify opportunities for clients to optimize their cost, expand their use of our solutions and drive adoption of new products and features. Develop and maintain strong, long-term relationships with key stakeholders. With the support of our Engagement Managers and Onboarding Solutions Architects, own customer lifecycle. Drive the adoption and effective use of our product suite within your customer portfolio to maximize their value from our platform and ensure a strong return on investment. Act as the voice of the customer within the company, advocating for their needs, priorities and feature requests. Conduct training sessions and workshops to educate clients on our technology. Develop and deliver technical documentation, guides, and tutorials. Work alongside account teams to participate in and/or conduct regular reviews with customers to identify areas for improvement, calculate ROI, assess their satisfaction, and discuss upcoming needs and projects. Prepare and present reports on client metrics, achievements, and areas of focus. What Makes You a Great Fit: Located in Melbourne or Sydney  Bachelor’s degree in Computer Science, Information Technology, Math or a related field (or equivalent experience). Experience deploying and operating Kubernetes. 5+ years of experience in a technical support, technical account management, consulting, SE or Professional Services role within the technology industry.  Strong understanding of observability solutions. Grafana, Prometheus, and Loki a plus. Proven ability to manage multiple clients and projects simultaneously. Excellent problem-solving and analytical skills. Outstanding communication and interpersonal skills. Experience with relevant tools and technologies, e.g., CRM software, ticketing systems, specific programming languages. Ability to travel as needed to meet with clients (up to 25%). Identify and provide timely workarounds and solutions to meet a customer’s business needs. You have some observability expertise, preferably architect level First class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.  Ability to articulate our value proposition and the technical advantages of our products You will love solving technical challenges and thrive on bringing creative solutions to our customers Bonus Points For: 5+ years of technical sales, TAM or other post sales technical experience, ideally with open source technologies, or in the observability space. Great at connecting product usage to value (ROI). Great at managing customer lifecycle. You will be creative in solving customer adoption challenges. You can proactively assist customers with technical issues that may arise and assist in the troubleshooting and root cause analysis.  You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table. The OTE compensation range for this role is $207,000 - $256,000.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.  Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.Available Location: Singapore This role is based in Singapore and supports customers and partners across India and APJC. Professional fluency in English and Hindi is required to lead technical and executive conversations in both languages to communicate with clients in those regions. Travel of up to 30% is expected, primarily within APJC, including India. About Developer GTM Developer GTM organization is a startup within Cloudflare, driving how we attract, inspire, and grow the next generation of builders. We are redefining what developer acquisition looks like in a world where AI and distributed agents are reshaping the stack. Our mission is to create new pathways for developers to discover Cloudflare, whether through ecosystem partnerships, high-impact content, or creative field engagement. We are builders, storytellers, and connectors united by one goal: to make Cloudflare the most exciting place for developers to build. About the Role As Senior Solutions Architect for Developer Platform, you will own the regional technical strategy for Cloudflare’s Developer Platform customer and partner engagements. You will work with engineering leaders, architects, developers, security teams, and executives to define architectures, validate technical approaches, and move production workloads onto Cloudflare. You will operate across a portfolio of engagements rather than focusing on a single account or project. A central part of the role is turning field experience into broader impact. You will create reusable architectures and technical guidance, and provide product teams with clear evidence about regional customer needs. This is a senior individual-contributor role combining hands-on architecture, executive influence and regional technical leadership. It reports to the Director of Developer GTM, APJC. What You’ll Do Own the technical strategy for Developer Platform customers and partners. Translate business, application, security, and operational requirements into secure, scalable, and maintainable architectures on Cloudflare. Lead architecture discovery, technical workshops, proofs of concept, design reviews, and production-readiness discussions. Advise engineering executives and other senior stakeholders on application modernization, distributed systems, AI architecture, and platform strategy. Establish reference architectures, architectural standards, and governance patterns that can be reused across customers and the APJC field organization. Remain hands-on by building, reviewing, and troubleshooting representative applications and integrations. Serve as a regional Developer Platform technical leader through presentations, public speaking, written guidance, and internal enablement. Mentor solutions architects and other technical colleagues working on complex customer engagements. Partner with sales, product management, Developer Relations, and marketing on account strategy, product launches, customer evidence, and technical content. Build effective feedback loops between customers, field teams, and product leaders, translating regional needs into actionable product and go-to-market recommendations. What Success Looks Like In your first year, you will: Become a trusted technical advisor to customers, partners, and internal leaders. Establish clear technical strategies and adoption plans for priority Developer Platform engagements. Help customers validate and launch production workloads on Cloudflare. Publish reference architectures and field guidance that are reused across accounts and teams. Improve the field organization’s ability to position, architect, and deliver Cloudflare developer and AI solutions. Develop the technical leadership of architects and other colleagues through mentorship and enablement. Provide product teams with consistent, evidence-based insight into regional customer requirements and adoption barriers. Be recognized as a Developer Platform expert across APJC. What We’re Looking For Substantial experience in solutions architecture, software engineering, technical consulting, or a related customer-facing technical role. Successful candidates will typically bring 10 or more years of relevant experience, although demonstrated scope and impact matter more than a specific number of years. Professional fluency in English and one common Indian language, with the ability to lead technical and executive discussions in both languages. Experience owning complex technical strategies involving developers, platform or infrastructure teams, security stakeholders, and senior executives. Deep knowledge of distributed application architecture, including compute, storage, networking, security, reliability, and observability. Hands-on software-development experience, including the ability to build or review production-quality applications and proofs of concept. Experience with modern web technologies and at least one widely used programming ecosystem, preferably JavaScript or TypeScript. Strong understanding of serverless or cloud-native architectures, modern software-delivery practices, and at least one major public cloud platform. A record of influencing without direct authority, mentoring technical colleagues, and turning individual solutions into reusable organizational capabilities. Excellent written, presentation, facilitation, and technical-communication skills across developer, architectural, and executive audiences. Willingness and ability to travel up to 30%, primarily within APJC, including India. Nice-to-Have Experience building and operating production applications on Cloudflare’s Developer Platform. Experience designing AI inference, agentic, retrieval-augmented generation, or data-intensive applications. Experience working with customers, technology partners, or developer communities in India. A record of public speaking, technical writing, open-source contribution, or developer-community leadership. Relevant cloud or architecture certifications. A degree in computer science, engineering, or a related discipline, or equivalent practical experience. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Who we are Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes that people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year—and integrates with essential tools like Slack, Zapier, and Hubspot.About the team The AI Engineering team builds the systems and capabilities behind Typeform’s products. We use machine learning, large language models, RAG, and agentic systems to help customers collect, understand, and act on information in more conversational and personalised ways. The team owns the journey from experimentation through to production. This includes AI application development, evaluation, infrastructure, deployment, observability, reliability, and performance. You will work closely with Product Managers, Software Engineers, Data Scientists, Data Engineers, and Analytics teams to turn promising AI ideas into secure, scalable, and dependable customer experiences. About the role As a Senior AI Engineer at Typeform, you will design, build, and operate the systems behind our AI products. Your work will span generative AI applications, enterprise RAG systems, agentic workflows, model evaluation, machine learning pipelines, and the infrastructure required to run them reliably at scale. This is a hands on engineering role with strong ownership. You will help turn ideas and prototypes into production systems used by our customers. You will also help define the technical standards for developing, evaluating, deploying, and monitoring AI across Typeform. Things you will do Build and deliver AI products Design, build, and deploy generative AI capabilities across Typeform’s products. Develop applications using large language models, RAG, vector search, and agentic systems. Build services and APIs that allow product teams to integrate AI capabilities into customer experiences. Turn prototypes into reliable production systems with clear measures of performance and quality. Explore new ways for customers to collect, understand, and act on information using AI. Build scalable AI systems Design and operate machine learning services and workflows using Python, Docker, Kubernetes, and AWS. Build reliable pipelines for batch and real time processing using technologies such as Kafka and Airflow. Design solutions using vector databases to support retrieval, recommendations, personalisation, and semantic search. Use MLflow to manage experiments, model versions, registries, and deployments. Improve the reliability, performance, scalability, and cost efficiency of our AI systems. Evaluate and improve AI quality Build automated evaluation pipelines for generative AI applications. Develop benchmarks that measure accuracy, relevance, reliability, fairness, latency, and cost. Evaluate retrieval strategies, including chunking, embeddings, context selection, and reranking. Monitor AI systems in production and identify opportunities to improve their quality and performance. Create safeguards that reduce unexpected behaviour and protect customer data. Shape our AI engineering practice Establish reusable patterns and technical standards for building, evaluating, and releasing AI systems. Help teams make informed decisions about models, frameworks, infrastructure, performance, and cost. Apply strong engineering practices across testing, security, observability, version control, and deployment. Share technical knowledge and support the development of other engineers. Keep up with relevant AI research, tools, and engineering practices, applying what is useful to Typeform. Collaborate across Typeform Partner with Product, Engineering, Data Science, Data Engineering, and Analytics teams to connect AI investments with customer and business needs. Work with Data Scientists to turn experiments and models into reliable production services. Communicate technical concepts, risks, and tradeoffs clearly to technical and nontechnical partners. Contribute to technical planning and help shape the direction of AI across Typeform. What you bring At least four years of experience building and deploying machine learning or AI systems in production. Strong Python and software engineering skills. Experience building production services using Python frameworks such as FastAPI. Practical experience developing generative AI applications using large language models, RAG, tool use, or agentic systems. Experience with frameworks such as PyTorch, LangChain, LangGraph, or similar technologies. A strong understanding of enterprise RAG systems, including chunking, embeddings, retrieval, reranking, evaluation, and monitoring. Experience creating automated evaluations for generative AI applications. Experience with AWS, Docker, Kubernetes, Terraform, and continuous integration and deployment practices. Experience using services such as AWS SageMaker or AWS Bedrock. Experience with Kafka, vector databases, or other technologies used for real time and high dimensional data processing. Experience managing machine learning workflows using MLflow. Experience monitoring production systems with tools such as Datadog or OpenSearch. The ability to balance quality, speed, reliability, scalability, and cost when making technical decisions. Strong communication skills and experience collaborating with Product, Engineering, and Data teams. Extra awesome Experience working in a B2B SaaS product company. Experience with orchestration tools such as Airflow or Argo Workflows. Familiarity with SQL, Spark, Snowflake, or other data processing technologies. Experience building systems that combine structured data, unstructured data, and generative AI. Experience with AI security, privacy, responsible AI, prompt injection protection, or data leakage prevention. Experience improving the latency and cost of AI systems operating at scale. *Typeform drives hundreds of millions of interactions each year, enabling conversational, human-centered experiences across the globe. We move as one team, empowering our collective efforts by valuing each individual’s unique perspective. This fosters strong bonds grounded in respect, transparency, and trust. We champion our diverse customer base by anticipating their needs and addressing their challenges with priority. Committed to excellence, we hold high expectations for ourselves and each other, continuously striving to deliver exceptional results. We are proud to be an equal-opportunity employer. We celebrate diversity and stand firmly against discrimination and harassment of any kind—whether based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. Everyone is welcome here.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Beneficial Deployments Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences, focusing on raising the floor. About the Role We're looking for an Applied AI Architect to join Beneficial Deployments, focused on maximizing the impact of Claude in the life sciences. Our goal is ambitious: accelerate scientific progress from R&D through translation by an order of magnitude. That means making Claude the go-to tool for the life sciences ecosystem, from early discovery in academia to paradigm-shifting biotech to reimagining pharma pipelines. This role combines technical expertise with deep relationship-building. You'll be the primary technical advisor for our life sciences partners, including flagship research institutions like The Howard Hughes Medical Institute (HHMI) and The Allen Institute. You'll drive engagements from discovery through deployment, working closely with the life sciences segment lead and Applied AI Engineers to deliver impact. This role will be part of the founding Beneficial Deployments Applied AI team focused on bringing life sciences closer to the frontier. Responsibilities Serve as the primary technical advisor to life sciences research institutions and mission-driven organizations throughout their Claude adoption journey. Partner with the segment lead to understand scientific workflows end-to-end and translate them into impactful solutions from discovery through deployment. Transform partners into AI-native organizations through Claude Code and Claude Science enablements and research and business process evolution, so they can operate more effectively and build for where AI capabilities are headed. Design and lead cohort-based accelerators to scale our expertise and impact across multiple institutions at once.Identify what's actually hard about deploying AI in life sciences and feed those findings back to product, engineering, and research. Spot patterns across partners to inform what we build at the ecosystem level, including MCP servers for domain-specific data sources, scientifically grounded benchmarks and evals, and reusable agent skills. Create technical presentations, demos, and scalable content (documentation, tutorials, sample code) so what works for one institution can scale globally without the same level of hand-holding. Travel occasionally to partner sites for workshops, technical deep dives, and relationship building. Help shape team processes and culture as we scale from 1 to N. You Might Be a Good Fit If You Have 8+ years in a technical role, ideally with customer-facing exposure (Solutions Architect, Customer Engineer, Sales Engineer, Technical Account Manager, Product Engineer, Forward Deployed Engineer) Experience in life sciences, biomedical research, or scientific computing. Bonus if you've worked in genomics, neuroscience, or drug discovery specifically and are comfortable getting deeply technical with academics. Experience working in or building trust with academic research institutions, biotech, pharma, or other mission-driven scientific organizations, and an understanding of their unique challenges and constraints Familiarity with common LLM implementation patterns, including prompt and context engineering, evaluation frameworks, agent architectures, and retrieval frameworks A love of teaching, mentoring, and helping others succeed A scrappy mentality: comfortable wearing multiple hats, building from scratch, driving clarity in ambiguous situations, and doing whatever it takes to further the mission The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:£165,000—£190,000 GBPLogistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.Available Locations: Atlanta, GA, Austin, TX, Champaign, IL, Denver, CO, New York, NY, San Francisco, CA, Seattle, WA, Washington, DC About the Department Cloudflare's Engineering Team builds and runs the software that helps power millions of Internet properties. Product development covers both new features and functionality as well as scaling our existing software to meet the challenges of a massively growing customer base. The Content Delivery group helps make the Internet faster, safer, and more reliable by building and optimizing one of the world's largest CDNs. Role Summary The Cache team builds and operates the high-performance reverse proxy and caching data plane at Cloudflare's edge. Built on Pingora, Cloudflare's open-source Rust framework for fast, reliable network services, this software serves cached content, routes traffic across cache tiers, and connects Cloudflare to customer origins. Its performance, correctness, and resilience directly affect request latency, origin load, and availability across Cloudflare's global network. You will work primarily on the reverse proxy and the services that support it: backend routing and load balancing, cache storage and indexing, globally distributed purge, Tiered Cache routing, and production observability. These systems are also foundational building blocks for teams across Cloudflare, which use the proxy, caching, routing, and purge capabilities to power their own products. The team carries these capabilities through shared internal interfaces, distributed control planes, and customer-facing products including Cache Rules, Tiered Cache, Cache Reserve, Workers Cache API, and Always Online. Features ship end to end: you will help design, implement, test, roll out, and operate the systems you build. This is a good fit if you enjoy problems where latency, correctness, and reliability are hard requirements; where changes must be introduced safely across a global fleet; and where improvements can benefit a significant portion of Internet traffic. Role Responsibilities Design, build, and operate the high-performance cache and proxy data plane that serves content at Cloudflare's edge and connects to customer origins Contribute to Pingora and the production services built on it, improving asynchronous I/O, connection handling, memory and disk efficiency, and tail latency Improve cache correctness and performance through object placement, retention, admission and eviction policies, range-request handling, and resilience to corrupt or incomplete data Build globally distributed purge and Tiered Cache systems that invalidate content quickly, select efficient cache paths, improve hit rates, and reduce origin load Deliver shared platform capabilities and customer-facing APIs and rules for cache keys, TTLs, response handling, purge behavior, and programmatic access from Workers Own features end to end: write technical designs, implement services and libraries, add automated tests and observability, drive staged rollouts, and operate the resulting systems in production Participate in the team's on-call rotation, lead incident response and post-mortems, and continually improve reliability, capacity, and operational tooling Reason carefully about failure modes and blast radius, using traffic cohorts, measurable guardrails, and rollback mechanisms to introduce high-impact changes safely Partner with product and engineering teams across Cloudflare that depend on or extend the cache and proxy platform Raise the engineering bar through code review, mentorship, clear written communication, and improvements to team standards and tooling Role Requirements (Must-Have Skills) Minimum 4 years of professional experience designing, building, and operating production software systems Strong proficiency in at least one systems or backend language such as Rust, Go, C, or C++, with a willingness to work in Rust Strong understanding of HTTP semantics and transport protocols such as TCP, TLS, and QUIC Experience designing and implementing secure, resilient, high-performance distributed systems Experience with Linux systems, networking, concurrency, and performance analysis Track record of production ownership, including monitoring, debugging, on-call, incident response, and ongoing reliability improvements Experience using metrics, logs, traces, profiling, and experiments to understand production behavior and validate improvements Strong written and verbal communication skills, including the ability to write clear technical designs and lead projects across team boundaries Willingness to use AI-assisted engineering tools to accelerate development and investigation while remaining accountable for correctness, security, and design quality Nice-to-Have Skills Professional experience with Rust or high-performance asynchronous systems Experience with caches, HTTP proxies, CDNs, distributed storage, or latency-sensitive data-plane services Experience analyzing memory use, disk I/O, resource contention, and tail latency in production systems Experience building APIs or distributed control planes using event streaming, relational databases, or analytical data systems Familiarity with Kubernetes, Kafka, PostgreSQL, ClickHouse, or similar infrastructure Experience contributing to open-source software or leading multi-team engineering programs Compensation Compensation may be adjusted depending on work location and level. San Francisco Estimated Base salary $194,000 - $266,000. Seattle, Washington D.C., New York Estimated Base salary $185,000 - $254,000. Denver, Austin, Illinois, Atlanta Estimated Base salary $168,000 - $231,000. Equity This role is eligible to participate in Cloudflare’s equity plan.What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.Available Location: Dubai, UAE About the Role We are seeking a highly accomplished Senior Named Account Executive to join our Sales team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security). As a Senior Named Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives.Regional Focus: Ankara - Public Sector What You'll Do Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions. Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives. Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations. Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders. Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities. Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization. Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking. Examples of Desirable Skills, Knowledge, and Experience 8+ years of advanced experience selling complex technology solutions into Public Sector accounts across Ankara, with a significant track record of consistently exceeding targets. Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies, with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets). Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales. Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure. Exceptional strategic communication and presentation skills, with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one). Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals. Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts. Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes. Strong coaching and mentorship abilities, with a passion for helping colleagues grow and improve. Highly self-motivated, entrepreneurial, and resilient, thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals. Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application). Bachelor's degree required, with a technical background (e.g., engineering, computer science, MIS) highly preferred. Ability to travel as required to engage with key customers and internal teams. Language Skills: English and Turkish (written and spoken). What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!As a Security Scientist, you will leverage your data analysis skills and help identify and drive impactful projects to improve the safety and security of Figma's product, platform, and our IT systems. The mission of the Figma Security team is to help Figmates ship the most secure and safe product to our users. We are looking for security scientists with a strong grasp of security and anti-abuse fundamentals. You will partner closely with teams in Security Engineering as well as teams across the company to focus on systemic security and safety improvements and risk reduction. You will also apply your security expertise and analytical skills to support and participate in security design reviews and consulting, incident response, and risk management. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Collaborate cross-functionally across the company to understand existing security and anti-abuse problems and work with engineering, product, data science, and other teams on solutions Understand attacker and user behavior on the Figma platform and inside Figma through creation of new datasets, metrics, experimentation, etc., and guide strategy and decision making Build detections, tune signal quality, and measure coverage across Figma's products, platforms, and internal systems, turning attacker behavior into durable, data-driven detections Lead and support security investigations, developing the datasets, tooling, and analysis that help us scope incidents, understand root cause, and reduce time to detect and respond Translate threat intelligence into action, operationalizing intel on relevant threat actors and techniques to prioritize detection coverage, harden high-risk surfaces, and guide security strategy Conduct investigations and design reviews to identify current and new attack vectors against Figma products and services Advocate for security and secure practices throughout Figma We'd love to hear from you if you have: Strong understanding of real-world security, anti-abuse, and detection and response challenges Fluency in SQL, with proficiency in Python, R, or a similar scripting language Experience working with distributed data processing systems and frameworks such as Hive, Redshift, Presto, Snowflake, or Spark Strong knowledge of statistical methods and experimental design Excellent judgment and creative problem-solving skills While it's not required, it's an added plus if you also have: A self-starting mindset along with strong communication and collaboration skills At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.Annual Base Salary Range:$140,000—$348,000 USDAt Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Startup SaaS Platform team works with European startups in one of Stripe’s must-win segments. At Stripe, SaaS platforms are companies that use Stripe to embed payments and make financial services a core part of their product. Their partnership with Stripe is vital to their business success. Examples include Shopify, Mindbody, and Lightspeed. SaaS platforms are a global priority for Stripe. Our team identifies and develops Stripe’s future strategic accounts in Europe. We identify and partner with high-potential companies, helping them leverage Stripe’s solutions to better support their users, scale globally, and create new revenue streams through monetisation of payments and financial services. What you'll do As a Grower Account Executive on the Startup SaaS Platforms team, you’ll drive Stripe’s future growth through account expansion and client retention. You’ll advise businesses on how to optimise their operations using Stripe solutions. You’ll help users understand how Stripe’s modern financial infrastructure supports their growth ambitions and provides a competitive edge for their business or product. Responsibilities Directly manage and cultivate a named list of existing user accounts, while crafting account plans to expand business and retain clients Understand users’ pain points and Stripe’s value for SaaS platform clients, proposing tailored solutions that support their long-term growth Guide clients through complex evaluations of Stripe solutions for SaaS platforms, working with cross-functional teams across Product, Risk, and Operations to move new projects through activation and adoption Develop and execute strategic programs that deepen product adoption and maximise effective utilisation across the current user base Foster executive relationships with stakeholders at existing clients to drive retention and identify expansion opportunities Work with cross-functional teams on shared initiatives that drive internal efficiency and broader business impact Contribute to Stripe’s go-to-market priority to expand the user base and optimise the renewals motion Who you are You’re a curious, well-rounded strategic seller who builds strong relationships with Stripe’s clients in this key segment. You’re comfortable owning your territory and balancing a mix of high-value, strategic deals with smaller, high-velocity deal cycles. You’re solution-oriented and adaptable, with an interest in developing yourself and getting things done. You enjoy highly technical sales cycles and working with a diverse group of internal stakeholders. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4–6+ years of experience in a client-facing or closing sales role Ability to understand complex technical ecosystems and manage complex sales cycles Experience managing projects with input from cross-functional teams Ability to build relationships with technical customers, work with a wide range of internal and external stakeholders, contribute to team success, and share knowledge Motivation to operate in a highly ambiguous and fluid environment. Preferred qualifications Prior experience in a sales or customer-facing role at a high-growth technology company Comfort interpreting and discussing API-first solutions

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Service Infrastructure enables Stripe’s engineers to build and ship products using efficient, reliable, service oriented architectures. This organization sits at the boundary between Infrastructure and Product where they engineer Stripe’s service frameworks, standard user-facing API semantics, async orchestration platforms, developer tooling, and mission critical product infrastructure (e.g. webhook fulfillment). Key priorities for this group include delivering an amazing internal developer experience, enabling Stripes to effectively leverage Infrastructure platforms, and driving systemic improvements to Stripe’s API availability. What you’ll do As an Engineering Manager of Managers within the Service Infrastructure organization, you will lead multiple teams, collaborate with infrastructure and product engineering leaders, and advance Stripe’s architecture. You will operate some of the company’s most critical services and you will collaborate with Stripe’s product engineering teams to develop frameworks and abstractions that accelerate the company’s most important product launches. Responsibilities Collaborate with high-visibility teams and their stakeholders to support key engineering initiatives. Provide hands-on technical leadership (architecture/design, vision/direction/requirements setting, and incident response processes) for your reports. Understand user needs and pain points to prioritize the right engineering work at the right time to enable product engineers to ship new features quickly and reliably. Work with leaders across the company to drive improvements to Stripe’s architecture. Lead and manage processes to help infra teams do their best work and interface effectively with the rest of Stripe. Manage and grow a team of engineers and engineering leaders, including line managers, to deliver high business impact projects on schedule with high-quality. Partners with our recruiting team to attract and hire top talent, and define the overall hiring strategies for your team. Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 2+ years of experience being a manager of managers (leading managers and senior ICs) of teams of at least 25 people. 3+ years of experience managing teams that ship and operate critical distributed system infrastructure. Led staff or principal engineers with a track record of driving alignment between highly technical collaborators on architectural or strategic decisions. Managed effective incident response processes and on-call rotations. Managed engineering teams working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products). Effectively managed demanding/conflicting stakeholder and partner relationships. Experience driving business and product success in a highly cross-functional organization with a high level of autonomy and responsibility. Successfully built a team, defined its mission, and executed on its goals. Experience recruiting, mentoring, and retaining great people that fulfill this mission. Worked effectively cross-functionally and are able to think rigorously, communicate effectively, and make or coordinate hard decisions and tradeoffs. Experience leading partially remote teams and colocated teams in distant geos. Encourages a healthy work environment that’s both challenging and supportive. Preferred qualifications 8+ years of management experience, including 5+ years of being a manager of managers. Strong written and verbal communication skills for different audiences (leadership, users, company-wide). Experience changing culture across large organizations. Experience with a variety of common infrastructure platforms (databases, logging, event streams, metrics, caching, etc). Experience building products using static (Java) and dynamically (Ruby) typed programming languages. Experience developing with and contributing to open source framework ecosystems. Experience developing sustainable, in-house framework and abstraction ecosystems in large engineering organizations. Experience building with cloud primitives from AWS or other cloud providers

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at Twilio Join the team as Twilio’s next Software Engineer (L2). About the job This position is needed to build and scale Stytch’s core product as we bring Stytch capabilities to Twilio’s full customer base, delivering secure, developer-first identity experiences. Join the Stytch team at Twilio to shape the next generation of identity products. You’ll build backend systems that power authentication, authorization, and emerging agentic and non-human identity use cases. You’ll partner closely with product and engineering leadership to design and deliver high-impact, customer-facing features, and evolve our platform for Twilio scale. This is a rare chance to operate like a startup within Twilio: you’ll work in a high-ownership environment with startup speed, backed by Twilio’s reach and scale. Responsibilities Build backend product capabilities for Stytch’s identity platform on Twilio—shipping new API surfaces and core authentication flows, including agentic and non-human identity use cases. Partner with Product and Engineering leadership to set direction, translate customer needs into product capabilities, and deliver high-impact roadmap features. Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship. Build in ambiguity—break down complex problems, make pragmatic tradeoffs, and design developer experiences that delight our customers. Improve production quality and resilience through strong observability, incident response and remediation. Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team’s technical bar and culture. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!   *Required: 3+ years experience in designing, building and operating high-scale, mission critical cloud based production systems. Familiarity with a production-grade code base in a modern programming language, applying best practice coding standards and writing high quality code. Extensive experience with RESTful API design and development. Bachelor’s degree in Computer Science or related industry experience. Excellent written and verbal communication skills. Schedule: ability to work non-standard, on-call rotation weekend and holiday hours. Desired: Familiarity with Go, TypeScript, and DynamoDB Experience building developer tools or SDKs Experience building and owning products consumed by paying customers Builder at heart. Through a hobby or your profession, you are passionate about being hands on and seeing your work come to life. Location This role is US remote. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $106,320 - 132,900 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $112,560 - 140,700 Based in the San Francisco Bay area, California: $125,040 - 156,300 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until September 21st, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.