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Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.Marketing at Brex The Marketing team tells the Brex story, turning product innovation into customer obsession. We develop messaging, shape the brand, and bring our platform to life through thoughtful, compelling content. Our team spans Revenue Marketing, Product Marketing, and Brand Marketing, and works cross-functionally with Product, Sales, Business Development, and Design to drive growth and build trust. What you'll do You will lead Brex's performance marketing strategy and paid media investments, driving customer acquisition, revenue growth, and brand awareness across an expanding portfolio of channels. Partnering with the Senior Director of Growth Marketing, you will scale an established acquisition engine, build an in-house center of excellence for performance and brand media buying, and lead a growing team of performance marketers. You'll own the strategy and financial performance of our media investments, balancing near-term revenue outcomes with longer-term demand creation. With significant growth investment following Brex's acquisition by Capital One, you'll have the opportunity to shape a rapidly expanding media budget, accelerate experimentation across emerging channels, and build more sophisticated measurement capabilities to inform investment decisions. Responsibilities Own Brex's paid media strategy and investment across Brand and Growth, accountable for qualified pipeline, self-serve signups, and the revenue they produce. Brand sets campaign vision and brand KPIs; you turn them into full-funnel media plans. Manage and optimize a growing, multimillion-dollar media budget, balancing acquisition volume, LTV, and incremental revenue contribution. Build an in-house digital media center of excellence, transitioning brand media buying from a traditional agency model while strategically leveraging platforms and managed services. Scale existing paid search and paid social programs (LinkedIn, Meta), while expanding investment in YouTube, connected TV, programmatic, and other upper-funnel channels. Develop an integrated full-funnel investment strategy, connecting demand creation and brand awareness to downstream acquisition, pipeline, and revenue outcomes. Partner with Marketing Operations, Data, and Finance to improve measurement, forecasting, budget pacing, and investment allocation across channels. Translate existing attribution and customer journey data into actionable insights, building reporting and analytical frameworks that inform media strategy and optimization. Drive rapid experimentation across channels, audiences, and creative, identifying opportunities to restructure underperforming campaigns and scale successful investments. Partner with Brand and Creative teams to develop high-performing static and video advertising, providing actionable feedback on messaging, formats, and creative effectiveness. Lead and develop a growing performance marketing team, establishing clear accountability, scalable execution practices, and AI-enabled workflows to increase operating leverage. Requirements 8+ years of experience in performance marketing, paid acquisition, or digital media, with demonstrated experience scaling multichannel advertising programs. Direct experience managing $30M+ in annual paid media spend (~$3M monthly), with measurable impact on customer acquisition and revenue growth. Deep expertise in performance marketing and acquisition economics, including LTV, ROI, incremental revenue, and revenue-based optimization. Proven ability to develop full-funnel media strategies, connecting upper-funnel brand investments to measurable improvements in downstream demand, conversion, and revenue. Deep hands-on expertise in outline video, connected TV, programmatic, and brand media, plus strong paid social experience across LinkedIn and Meta. Working knowledge of paid search. Strong financial acumen, including budget ownership, forecasting, investment modeling, and data-driven allocation of spend across channels. Strong analytical judgment and experience translating attribution, customer journey, and campaign performance data into actionable investment decisions. Demonstrated ability to assess and improve campaign structure, channel strategy, and creative performance through rigorous testing and rapid iteration. Strong creative judgment, with experience partnering with Brand and Design teams to develop and optimize performance-oriented static and video advertising. Experience leading and developing high-performing teams, with a hands-on leadership style and the ability to scale execution without unnecessary organizational complexity. A curious, action-oriented approach to problem-solving, with a track record of challenging existing strategies, making decisions with imperfect information, and executing quickly. Bonus points Experience scaling performance marketing in both high-volume B2C or product-led growth (PLG) environments and B2B, sales-led businesses. Experience transitioning media buying from an agency-led model to an in-house team, including evaluating managed-service partners. Experience developing incrementality testing, media mix modeling, or advanced full-funnel measurement frameworks. Experience in fintech, financial services, or high-growth technology companies. Experience leveraging AI and automation to improve media execution, analysis, and team productivity. Compensation The expected salary range for this role is $221,480 to $276,850. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A.Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.Marketing at Brex The Marketing team tells the Brex story, turning product innovation into customer obsession. We develop messaging, shape the brand, and bring our platform to life through thoughtful, compelling content. Our team spans Revenue Marketing, Product Marketing, and Brand Marketing, and works cross-functionally with Product, Sales, Business Development, and Design to drive growth and build trust. What you'll do You will lead Brex's performance marketing strategy and paid media investments, driving customer acquisition, revenue growth, and brand awareness across an expanding portfolio of channels. Partnering with the Senior Director of Growth Marketing, you will scale an established acquisition engine, build an in-house center of excellence for performance and brand media buying, and lead a growing team of performance marketers. You'll own the strategy and financial performance of our media investments, balancing near-term revenue outcomes with longer-term demand creation. With significant growth investment following Brex's acquisition by Capital One, you'll have the opportunity to shape a rapidly expanding media budget, accelerate experimentation across emerging channels, and build more sophisticated measurement capabilities to inform investment decisions. Responsibilities Own Brex's paid media strategy and investment across Brand and Growth, accountable for qualified pipeline, self-serve signups, and the revenue they produce. Brand sets campaign vision and brand KPIs; you turn them into full-funnel media plans. Manage and optimize a growing, multimillion-dollar media budget, balancing acquisition volume, LTV, and incremental revenue contribution. Build an in-house digital media center of excellence, transitioning brand media buying from a traditional agency model while strategically leveraging platforms and managed services. Scale existing paid search and paid social programs (LinkedIn, Meta), while expanding investment in YouTube, connected TV, programmatic, and other upper-funnel channels. Develop an integrated full-funnel investment strategy, connecting demand creation and brand awareness to downstream acquisition, pipeline, and revenue outcomes. Partner with Marketing Operations, Data, and Finance to improve measurement, forecasting, budget pacing, and investment allocation across channels. Translate existing attribution and customer journey data into actionable insights, building reporting and analytical frameworks that inform media strategy and optimization. Drive rapid experimentation across channels, audiences, and creative, identifying opportunities to restructure underperforming campaigns and scale successful investments. Partner with Brand and Creative teams to develop high-performing static and video advertising, providing actionable feedback on messaging, formats, and creative effectiveness. Lead and develop a growing performance marketing team, establishing clear accountability, scalable execution practices, and AI-enabled workflows to increase operating leverage. Requirements 8+ years of experience in performance marketing, paid acquisition, or digital media, with demonstrated experience scaling multichannel advertising programs. Direct experience managing $30M+ in annual paid media spend (~$3M monthly), with measurable impact on customer acquisition and revenue growth. Deep expertise in performance marketing and acquisition economics, including LTV, ROI, incremental revenue, and revenue-based optimization. Proven ability to develop full-funnel media strategies, connecting upper-funnel brand investments to measurable improvements in downstream demand, conversion, and revenue. Deep hands-on expertise in outline video, connected TV, programmatic, and brand media, plus strong paid social experience across LinkedIn and Meta. Working knowledge of paid search. Strong financial acumen, including budget ownership, forecasting, investment modeling, and data-driven allocation of spend across channels. Strong analytical judgment and experience translating attribution, customer journey, and campaign performance data into actionable investment decisions. Demonstrated ability to assess and improve campaign structure, channel strategy, and creative performance through rigorous testing and rapid iteration. Strong creative judgment, with experience partnering with Brand and Design teams to develop and optimize performance-oriented static and video advertising. Experience leading and developing high-performing teams, with a hands-on leadership style and the ability to scale execution without unnecessary organizational complexity. A curious, action-oriented approach to problem-solving, with a track record of challenging existing strategies, making decisions with imperfect information, and executing quickly. Bonus points Experience scaling performance marketing in both high-volume B2C or product-led growth (PLG) environments and B2B, sales-led businesses. Experience transitioning media buying from an agency-led model to an in-house team, including evaluating managed-service partners. Experience developing incrementality testing, media mix modeling, or advanced full-funnel measurement frameworks. Experience in fintech, financial services, or high-growth technology companies. Experience leveraging AI and automation to improve media execution, analysis, and team productivity. Compensation The expected salary range for this role is $221,480 to $276,850. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A.Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.This is a remote position. We are seeking candidates in US and Canada. The Opportunity Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners. The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes. We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders. This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it. Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams. We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues. What You’ll Be Doing Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use. Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows. Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features. Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery. Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls. Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration. Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments. Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays. Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans. Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work. Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support. Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour. Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies. Share technical leadership through design discussions, code reviews, mentoring and practical improvements. Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings. What Makes You a Great Fit You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support. You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early. You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure. You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems. You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad. As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward. We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result. Requirements Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on. Strong experience building and operating production backend systems in Go, our primary backend language. Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change. Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services. Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes. Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes. Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts. Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements. A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release. Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones. Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise. Experience writing readable, well-tested software that other engineers can understand, maintain and operate. Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build. Experience supporting colleagues through code reviews, mentoring and constructive technical discussions. Bonus Points For Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications. Reducing operational toil and automating workflows with recurring exceptions or manual interventions. Systems with auditability, traceability or financial-control requirements. MySQL operations, replication, database upgrades and performance tuning. Terraform, Jsonnet and Kubernetes deployment configuration. Argo Workflows or comparable deployment and job-orchestration tooling. Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP. Data synchronisation pipelines and BigQuery integrations. Cloud marketplace integrations across AWS, Azure or GCP. Integrations with business platforms such as NetSuite or Salesforce. Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry. In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.  Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.This is a remote position. We are seeking candidates in US and Canada. The Opportunity Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners. The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes. We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders. This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it. Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams. We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues. What You’ll Be Doing Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use. Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows. Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features. Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery. Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls. Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration. Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments. Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays. Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans. Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work. Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support. Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour. Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies. Share technical leadership through design discussions, code reviews, mentoring and practical improvements. Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings. What Makes You a Great Fit You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support. You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early. You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure. You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems. You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad. As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward. We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result. Requirements Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on. Strong experience building and operating production backend systems in Go, our primary backend language. Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change. Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services. Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes. Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes. Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts. Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements. A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release. Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones. Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise. Experience writing readable, well-tested software that other engineers can understand, maintain and operate. Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build. Experience supporting colleagues through code reviews, mentoring and constructive technical discussions. Bonus Points For Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications. Reducing operational toil and automating workflows with recurring exceptions or manual interventions. Systems with auditability, traceability or financial-control requirements. MySQL operations, replication, database upgrades and performance tuning. Terraform, Jsonnet and Kubernetes deployment configuration. Argo Workflows or comparable deployment and job-orchestration tooling. Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP. Data synchronisation pipelines and BigQuery integrations. Cloud marketplace integrations across AWS, Azure or GCP. Integrations with business platforms such as NetSuite or Salesforce. Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry. In the United States, the compensation range for this role is $174,986 - $209,983 USD.  Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.  Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the Role Storage plays an essential role at Anthropic across research, development, product, and running the business. Our exabyte-scale, multi-cloud storage infrastructure underpins training, CI, sandboxing, inference, warehousing, and long-term data retention. Our storage needs are growing rapidly with Claude. To keep up, we're looking for engineers who have designed, secured, operated, scaled, governed, and optimized blob storage platforms at hyper-scale.    You'll join a welcoming, collaborative, high-trust, high-velocity team that is devoted to our users and Anthropic's mission. You'll bring deep experience, essential technical guidance, user-centric product sense, and hands-on significant contributions to help us evolve Anthropic's storage capabilities while absorbing increasing volume and complexity. You'll own high-stakes architectural decisions and deliverables to make stored data securely and speedily accessible across varying infrastructures and regions. You'll collaborate closely with other orgs to drive world-class security, usability, reliability, and capacity/cost efficiency: both for the data we store, and the ways we make it accessible to power a wide range of workflows.   You'll partner with research, training, infrastructure, business, and data teams to understand our storage needs and opportunities, today and in the future. You'll drive strategic investments that uplevel Anthropic's ability to ship safe, useful AI at speed.   Key Responsibilities Shape the technical strategy and architecture for Anthropic's storage layers Build strong relationships with our users and partner teams, and deep understanding of their access patterns and unique security, usability, and business requirements: everything from large-scale ML and training workloads, to financial data processing with strong controls Partner closely with CSPs, networking, and datacenter teams on infrastructure primitives Translate user needs into scalable, achievable system designs and drive alignment Make principled tradeoffs across durability, availability, consistency, performance, security, and cost, and document the reasoning so other engineers and teams can build on it Break large problems into deliverable milestones, and lead cross-functional teams to ship new capabilities safely at unprecedented speed Work across backend stacks, abstraction layers, and clients to provide users with simple, consistent interfaces no matter where data lives Plan and lead large migrations of critical workloads with user minimal disruption Participate in and improve operations, including SLOs, observability, capacity planning, incident response, and on-call Stay hands-on in code and production, including in the most critical and complex areas   Minimum Qualifications Experience designing, building, and operating a large-scale distributed storage system in production, such as an object store, distributed file system, or block storage service. Deep understanding of storage system fundamentals, including: Replication and erasure coding, consistency models, metadata management, durability, failure handling, high availability, access controls, identity models, security approaches, abstraction layers, network requirements, multi-region considerations Experience serving as an owner, tech lead, or architect for a large, complex infrastructure system that orgs and customers depend on Strong software engineering fundamentals and hands-on coding ability in at least one systems language, such as C++, Rust, Go, or Java Experience operating and steering critical infrastructure at scale, including security, on-call, incident response, capacity planning, customer support, and cost efficiency Strong written and verbal communication skills, with experience driving alignment on technical direction and user-facing across multiple orgs and stakeholders The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:$320,000—$405,000 USDLogistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.About the role Anthropic is looking for a Staff+ Software Engineer to work on the vector search infrastructure behind Claude. Retrieval is how Claude learns about the world. Web search across claude.ai, the API and agentic surfaces, memory across conversations, and the reinforcement learning workloads that train our next models all depend on fast, cheap, high-recall nearest-neighbor search over billions of vectors. You'll join a small team responsible for the vector database layer that serves Claude's retrieval workloads: its architecture, performance, scalability and cost. This is a foundational role. The team is small, core architectural decisions are still open, and the engineers who join now will shape how the system evolves. The role sits in our Databases organization and works day to day with the Search Platform team, which owns web search indexing, retrieval and serving, and the Memory & Search team, which owns search and memory inside claude.ai.  We're looking for someone who has built vector or search systems that ran in production, at scale, with real users and a real on-call. You'll be hands-on in the code, and you'll also be the person deciding how the pieces fit together. Key responsibilities Own the core of Anthropic's vector database layer: index structures, storage layout, query execution and the serving layer Own production readiness - benchmarking against exact search, capacity planning, onboarding new workloads, and the operational tooling to run it at scale Drive the recall, latency and cost trade-offs - quantization, filtered search, index build and refresh strategy, and how compute and storage are separated and scaled Scale throughput by an order of magnitude as research and training demand grows, and work out whether the bottleneck is architecture, hardware or engineering bandwidth Extend the retrieval stack toward hybrid retrieval - lexical search and fused ranking alongside vector search Set the evaluation methodology for the system -  recall targets, latency objectives, cost per query, and the regression detection that keeps them honest Set technical direction for a growing team - lead design reviews, make architectural decisions others build on, and mentor the engineers joining the effort Share the on-call for the systems you own Minimum qualifications Direct experience building a vector database or approximate nearest-neighbor search system that ran in production at scale Deep knowledge of ANN index structures (graph-based, clustering-based or disk-resident approaches), vector quantization and filtered search Experience with search relevance and ranking Strong systems programming skills in a language such as Rust, C++ or Go, including performance-critical and memory-intensive code Experience designing and operating large-scale distributed storage or serving systems with strict latency and reliability requirements A track record of independently scoping and delivering ambiguous, multi-quarter technical projects Strong written and verbal communication, with experience driving alignment across teams with different priorities Interest in AI safety and Anthropic's mission Preferred qualifications Experience with object-storage-backed or disaggregated compute and storage database designs Experience building or operating full-text search engines (inverted indexes, BM25) or hybrid retrieval systems Familiarity with embedding models and the retrieval demands of LLM training and inference Experience using GPUs or other accelerators for index build or search Prior experience as a technical lead on a database or search infrastructure team The annual compensation range for this role is listed below.  For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.Annual Salary:$320,000—$485,000 USDLogistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe Terminal helps businesses extend their online presence into the physical world by making it easy to accept in-person payments. The Logistics Engineering team builds the systems and web experiences that support the end-to-end lifecycle of Stripe Terminal devices - from manufacturing and inventory to ordering, fulfillment, returns, warranties, and repairs. We develop web interfaces, infrastructure, APIs, integrations, and internal tools that connect Stripe with manufacturers, logistics providers, repair centers, and Terminal users around the world. Our mission is to make complex physical-device operations simple and scalable. We build secure, reliable systems that help users manage orders and devices while supporting Stripe’s day-to-day logistics operations. What you’ll do: Responsibilities Scope, design, build, and maintain large-scale systems that support the end-to-end lifecycle of Stripe Terminal devices, including ordering, fulfillment, returns, warranties, and repairs. Develop APIs, integrations, and internal tools that connect Stripe with manufacturers, logistics providers, repair centers, and other partners. Build intuitive web experiences that help Terminal users and internal teams order devices, manage orders, and handle returns and repairs. Improve the efficiency and scalability of logistics operations by identifying patterns and simplifying complex workflows. Debug and resolve critical production issues across services and multiple levels of the stack. Collaborate with engineers, product managers, designers, operations teams, and other stakeholders to bring new capabilities to Terminal users. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Requirements A strong technical background, including 2-5 years of professional software development experience Familiarity with the full life cycle of software development, from design and implementation to testing and deployment. Empathy, strong communication skills and effective communication with stakeholders A learning mindset, regardless of level or experience The ability to drive clear next steps when encountering ambiguous spaces without clear lines of ownership High standards for code quality and a constructive attitude to help others raise the bar An ability to think creatively and holistically about reducing risk in a complex environment

Who we are About Stripe  Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, implement, test, deploy, and maintain backend services that support internal infrastructure and microservice operations.  Develop automation and tooling that streamlines resource provisioning, deployments, and operational workflows for internal engineering teams. Produce and review technical designs; evaluate tradeoffs across reliability, latency, throughput, resiliency, cost, and engineering velocity.  Improve service operability by implementing monitoring/alerting, participating in on-call support as applicable, performing root-cause analysis, and addressing recurring failure modes.  Uphold engineering standards through code reviews, documentation, testing practices, and iterative improvements to existing services and systems. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering, Electrical Engineering or a related field, plus 2 years of related work experience in software engineering.   Must also have 2 years of experience in each of the following:   Backend development in Go, including building production services and writing automated tests; Distributed systems and microservices, and designing and implementing service APIs, including HTTP/REST or gRPC; Deploying and operating services using common cloud primitives computing, networking, and storage in cloud environments including AWS, Azure, GCP, or OCI; Containers and orchestration, including Docker and Kubernetes and operating containerized services in production; and Observability and production troubleshooting, including using logs, metrics, and tracing to diagnose issues in Linux-based environments.   Salary: $156,800.00 - $235,200.00/yr. This salary range represents the base salary range for the role and any sales commissions /sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting Permitted.   Multiple Positions Available.  Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA73 #LI-DNI

Who We Are About Stripe At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. About The Team The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe.  Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Team to develop and execute on the account strategy for Stripe’s large users and enterprise prospects. As a manager of Solution Architecture, you will lead, build, and mentor a world class pre-sales engineering team at scale.  You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomes. Responsibilities Business and technical thought leader able to partner and drive GEO, Regional, Account strategy and execution plan working with cross functional partners Recruit, hire, lead, retain and coach a world class presales team.  Be an advocate for presales within the organization Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment Partner closely with Sales, Marketing and Technical Teams (Professional Services, Product, Development, etc)  to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue growth Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels. Serve as an executive champion and lead EBCs with important customer base Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities. Drive collaboration across teams to influence and unify stakeholders at all levels of the organization. Lead and support the team in complex evaluations, problem solving and challenging customer environments Build processes to measure the performance and impact of the Solution Engineering Team and ensure that the team is optimized to meet rapidly evolving business needs Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices Champion the voice of our users and customers to influence product direction and feature priorities Act as an escalation point for pre-sales and post sales technical issues that arise Minimum Requirements You must have 5+ years of pre-sales leadership experience and  10+ years’ experience in a technical sales role (Solutions Architect/Consultant, etc) A track record of building and leading world-class solution architecture/ engineering  teams ideally in a SaaS or usage-based businesses Payments experience preferred Strong understanding of how SaaS Platforms operate and monetize their offerings. Energy, enthusiasm, and passion for making customers successful Previous technical sales experience with API’s, distributed systems, databases, and/or developer tools preferred or previous payments industry experience Strong understanding of developing human centric CX experiences, enterprise systems and architecture, middleware, etc. Strong communication (written and verbal) and presentation skills Strong executive presence and ability to foster deep relationships with our users Bachelor's degree or equivalent military experience required

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.. Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. .See yourself at Twilio Join the team as Twilio’s next Senior Director of Developer Relations. About the job We’re hiring a Sr Director of Developer Relations to lead the global team building the strategies and programs that inspire and equip developers to win with Twilio. You’ll lead a unique, world-class org of hybrid engineer-marketers as you evolve the GTM motion that Twilio pioneered. This is a high-visibility, high-agency role reporting into Marketing, while working lockstep with Product and Go-To-Market. The DevRel team at Twilio exists to make heroes of developers in their own organizations. You'll ensure we do this by showing up where developers live, both online and offline, while being humble, authentic and acting as a servant leader in the community. You are strategic yet deeply plugged into the Dev ecosystem, turning community engagement, technical contributions, and developer awareness into a steady drumb Responsibilities In this role, you’ll: Serve as a figurehead, influencer, and key speaker on the global DevRel circuit, setting a high standard for how Twilio engages with builders online and offline. Define the long-term global narrative for developer marketing. Build consensus and influence at the executive level to ensure cross-functional alignment with Product, Marketing, and GTM teams. Recruit, mentor, and cultivate a unique global organization of Developer Evangelists, Advocates, and community specialists. Foster a culture of technical excellence that blends engineering rigor with world-class marketing storytelling. Guide and scale Twilio's global Startups Program, help the team shape the strategic frameworks, partnerships, and early-stage developer initiatives that establish Twilio as the foundational tech stack for the next generation of high-growth companies. Oversee a comprehensive technical content program (covering video, newsletters, and YouTube) to showcase the “art of the possible” with Twilio. Partner closely with the PR team to fuel our creator and influencer engine, leveraging both internal advocates and external partners to amplify developer-first storytelling. Evolve our community and forums strategy into a modern, high-engagement motion. Build robust User-Generated Content (UGC) and ambassador programs that turn developers into long-term advocates across modern developer surfaces. Spearhead Twilio’s Builder event strategy, ensuring our team is on the ground at major developer gatherings & meetups by showing, not just telling. Build strategic relationships with adjacent ecosystem partners to unlock high-impact co-marketing and launch activations. Act as the ultimate steward of the developer experience. Navigate and facilitate complex, sensitive public community situations with high empathy, tact, and professional media coordination, while synthesizing community signals to directly inform the product roadmap. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ years of leadership experience managing developer relations, technical evangelism, or community advocacy programs (and 10+ years total working in this technical field). Proven track record of building, training, and scaling outstanding technical global teams to support local and global stakeholders. Deep technical baseline with an understanding of software developer personas and workflows (e.g., former full-time developer or hands-on software development experience). Strong data-driven execution skills with a demonstrated understanding of marketing motions and user growth metrics. Excellent communication skills with the ability to influence and build trusted relationships with C-level executives, journalists, bloggers, and industry analysts. Desired: Experience leading a developer relations team that directly supports a bottom-up, Product-Led Growth (PLG) self-service GTM motion. Firsthand experience contributing to or directing prominent open-source software communities or public engineering forums. An established professional network spanning a diverse set of technical communities, platform ecosystems, and developer networks. Location This role will be remote and based in the USA.  Travel  We prioritize connection and opportunities to build relationships with developers, customers, and each other. For this role, approximately 30% travel is anticipated. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $275,840 - $344,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $292,080 - $365,100. Based in the San Francisco Bay area, California: $324,480 - $405,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until November 13, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.