Technical Research Analyst - Rockstar Games

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a Technical Research Analyst to support the intake, documentation, and coordination of software and SaaS product updates. You’ll partner with stakeholders across the business to gather requirements, keep requests moving, and ensure decisions and action items are clearly captured. This is a full-time, in-office position based out of Rockstar’s unique game development studio in Oakville, ON. WHAT WE DO The Rockstar Games Systems Engineering Team delivers global IT systems infrastructure to the development teams. We maintain our infrastructure to the highest standard, with an emphasis on preventative actions rather than reactive. Our team constantly reviews our processes with the aim of automating wherever possible. RESPONSIBILITIES Research requested third party software and other tools and provide concise summaries for a variety of stakeholders. Coordinate intake for software and emerging technology tool requests by collecting required details, clarifying incomplete submissions, and preparing concise summaries. Partner with cross-functional teams (e.g., business stakeholders, IT, security, and governance) to understand business needs, track requests, route questions, capture feedback, and escalate risks or blockers.